Privacy and Cancellation Policy
Healthy Child Care Colorado recognizes that privacy is a primary concern for Internet users. To protect your privacy, we do not sell, share, or rent your personal information in any way. This privacy notice discloses the privacy practices for Healthy Child Care Colorado and applies solely to information collected by its website, qualistar.org. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
5. Rating payment cancelation policy and information
6. Online child care referral policy, terms, and conditions
The Information We Collect
Healthy Child Care Colorado does not collect any personal information from you automatically. The only way we currently receive personal information is if you send it to us through email, completing an online child care search or through filling out an online form. We do not share, rent, or sell your personal information to anyone.
Healthy Child Care Colorado and its CCR&R partners are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization and CCR&R partners, other than as necessary to fulfill your request, e.g. to ship an order.
- User Content
- User Content is considered any communication you may have with Healthy Child Care Colorado. For example, you may email us your suggestions or request a product. Healthy Child Care Colorado may collect User Content, but we will not share, rent, or sell this information.
Healthy Child Care Colorado also collects opt-in data. Opt-in data simply means that if you decide to receive one of our online resources, use our online child care search or complete an online survey, we will track which features you have opted to participate in. This information may be used in aggregate and does not personally identify you. Opt-in data helps us tailor content to our readers’ needs.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email, phone number, or the contact form given on our website:
• See what data we have about you, if any.
• See information about your account Creations
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
In order to use some parts of this website, a user must first complete the account set up form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your orders. We do not store your credit card number or expiration date. If we have trouble processing an order, we’ll use this information to contact you.
Other Privacy Practices
Healthy Child Care Colorado contains links to other websites that may have different and even conflicting privacy policies from ours. We do our best to link to responsible sites, but we are not responsible for the privacy practices of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Although our site is a general audience website that is not specifically designed for or targeted to children, the protection and safety of children is very important to Healthy Child Care Colorado and we therefore encourage parents and guardians to participate in and supervise the online activities of their children.
We do not knowingly collect, use or disseminate any personally identifiable information from children under age 13. If, however, we become aware that personally identifiable information regarding a child under age 13 has been collected at our site, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable period of time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will delete it from our records. Upon request by a parent or guardian, we will provide a description of the specific types of personal information collected from a child who is under age 13.
Confidentiality and Security of Personal Information
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Rating Cancellation Policy
Healthy Child Care Colorado requires a 10 percent non-refundable deposit at the time that a Rating is booked. In the event that a Rating must be cancelled, the remaining balance of the fee will be refunded (if already paid) or excused (if not yet paid), provided the Rating is cancelled before the start of the scheduled Observation Window. “Observation Window” is defined as the one-month period of time during which the observation of the classroom(s) to be rated is scheduled. Providers are reminded by Healthy Child Care Colorado staff about their observation window at least 6 weeks prior to the observation window. Fees paid for any ratings that are cancelled after the start of the Observation Window are not eligible for a refund.
Online Child Care Referral Terms and Conditions
Healthy Child Care Colorado and its contracted Child Care Resource and Referral partners are not child care providers and do not recommend child care providers. The names of child care and preschool programs listed on this site should be considered referrals only, not recommendations. We cannot warrant accuracy of program information, nor can we assure the quality of any child care or preschool program referred in this process.