• Full Time
  • Denver

Website Volunteers of America Colorado


Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.


The Family Community Advocate conducts community outreach efforts to recruit and enroll eligible children and families in compliance with ERSEA. This position is also responsible for record keeping and data submission regarding enrollment and attendance. Using a trauma informed, culturally responsive case management approach, the Family Community Advocate assesses families’ strengths and links families to services within VOA and in the community. This position also works to encourage parents to participate in parent training events and to volunteer in center activities. The Family Community Advocate is responsible for working closely with a team to reach outcomes and full compliance with Head Start Performance Standards.


Works closely with the Family Services team, the teaching teams, and the Education Coordinator to design and implement activities to increase parent involvement in program activities, community activities and family literacy activities.
Responsible for outreach and recruitment, with the Family Service Team, to ensure site enrollments of eligible children, assist parents in meeting the enrollment criteria and maintain a prioritized wait list for interested families.
Utilizes a database to track enrollment and attendance for the program, collecting information from teaching staff and the Family Services team.
Documents monthly attendance and enrollment changes and reports to the Head Start Director, agency, teaching staff, and Family Service team.
Prepares and submits required reports and administrative forms to Head Start Director.
Provides case management services and supports families in moving toward self-sufficiency.
Family Service Worker, Head Start
Job Description – continued
Develops rapport with families and maintains ongoing communication with families through classroom contacts, home visits, phone calls, and distribution of monthly calendars and other written materials.
Using pre-established procedures, develops individualized, flexible, accessible and responsive choices for each family’s unique strengths and needs, and assists families to define and set attainable goals.
Guides families in the acquisition and use of medical and dental services.
Responsible for initiating and tracking in-kind services to include the recruitment and supervision of parent volunteers.
Works closely with assigned classroom team, occasionally filling in for the teacher or teacher assistant when necessary.
Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops to meet the needs of position.
Performs duties in a professional manner, adhering to the Social Work Code of Ethics, and maintaining the confidentiality of all information.
Performs all other duties as assigned.


Colorado Early Childhood Licensing requirements
Head Start Performance Standards
Motivational Interviewing
Trauma Informed Care

Bachelor’s degree in Human Services, or closely related field with equivalent relevant experience and or Family Development Credential within the first 6 months of employment.
Two years providing case management and family support required.
Demonstrated ability in building rapport with families from diverse backgrounds and facilitating parent involvement in program activities.
Bilingual in Spanish and English; able to translate both verbally and in writing.
Must possess a valid Colorado driver’s license and state-mandated automobile insurance.

Knowledge of how children, adults, and elderly learn.
Ability to facilitate large group trainings to adults
Knowledge of state and federal standards, regulations, and requirements for early childhood centers.
Knowledge of CACFP, DPP, CPP, Denver Great Kids Head Start, and CCAP
Ability to read detailed child educational plans
Ability to maintain a positive organizational culture
Understanding of human diversity
Understanding of HIPAA, FERPA, NAEYC Code of Ethics, and the Social Workers Code of Ethics

Working conditions are generally inside the building. Frequent sitting, standing, walking, and bending. Occasional lifting or pushing, up to 50 lbs. Occasional work outside, on a playground or community events. Office noise level is low, classroom and gym noise levels can be loud.


Full Time: Monday – Friday, 7:30am -4:00pm
Occasional evenings and weekends required.


Sign-On Bonus $1500:  750.00 paid with first check and 750.00 paid following 6 months of service
Starting Pay: Based on experience

Benefit eligibility is based on job type/status
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health, Dental, Vision, Pet Insurances
Life Insurance
Accident Insurance
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan
Volunteers of America is an EEO/AA Employer
Position will remain open until filled

To apply for this job please visit www.voacolorado.org.