Tuition Assistance Manager

The Tuition Assistance Manager for Early Childhood Options is responsible for overseeing the tuition assistance program, facilitating the application process, and assessing eligibility to ensure that families have access to affordable early childhood education services. This role plays a crucial part in supporting families’ access to quality early childhood education programs.

Key Responsibilities:
1. Tuition Assistance Program Administration: Manage all aspects of the tuition assistance program, including program development, implementation, and evaluation.
2. Application Process: Facilitate the application process for families seeking tuition assistance, ensuring that all required documentation is collected and reviewed promptly.
3. Eligibility Determination: Assess the financial eligibility of families applying for tuition assistance based on predetermined criteria and guidelines.
4. Communication: Maintain open and transparent communication with families throughout the application process, explaining eligibility criteria and program details.
5. Documentation and Record Keeping: Maintain accurate records of all applications, supporting documents, and correspondence with families.
6. Funding Allocation: Work with relevant stakeholders to allocate available tuition assistance funds equitably among eligible families.
7. Compliance: Ensure compliance with all relevant laws and regulations governing tuition assistance programs, including documentation requirements and reporting.
8. Data Analysis: Analyze data related to the tuition assistance program’s performance, identify trends, and make recommendations for program improvement.
9. Community Outreach: Collaborate with community organizations, schools, and early childhood education providers to promote the tuition assistance program and increase awareness in the community.
10. Customer Service: Provide excellent customer service to families, addressing their inquiries and concerns promptly and professionally.

Qualifications:
• Bachelor’s degree in a related field, such as social work, education, or human services (Master’s degree preferred).
• Experience in managing tuition assistance or financial aid programs, preferably in the early childhood education sector.
• Knowledge of financial eligibility criteria and documentation requirements for tuition assistance programs.
• Strong organizational and record-keeping skills.
• Excellent communication and interpersonal skills.
• Ability to work with diverse families and provide culturally sensitive assistance.
• Proficiency in relevant software and data analysis tools.

Find full job description, salary and benefit information on our website.

Qualified candidates should submit a letter of interest outlining relevant experience and a resume to catherine@earlychildhoodoptions.org. Please include “Tuition Assistance Manager” in the subject line.