Website City of Lakewood

The Family Support Team Coordinator is responsible for developing, implementing and evaluating the Parent, Family and Community Engagement component of the City of Lakewood Head Start program.  The Family Support Team Coordinator provides direct supervision of the Family Support Workers, recruitment of families for the program,  community outreach, and monitoring of required health events of families.  This position will provide support to the Head Start Administrator for Policy Council, Program Information Report, Annual Report and the Community Assessment.

This position is funded federally, therefore, as mandated by the federal government, city employees in this position must be fully vaccinated at the time of hire and must be able to provide proof of vaccination status prior to their date of hire.

Major Tasks, Duties, and Responsibilities

Provide supervision, consultation, support and resources to family support team members.
Act as lead recruiter for the program; attending resource fairs and community events, educating staff from human service agencies about the program and distributing flyers and brochures throughout Lakewood.  Work with the business support team to coordinate enrollment services and ensure that the program maintains full enrollment and an active waitlist.
Build and maintain partnerships with community agencies in Lakewood and the greater Denver-Metro area in order to ensure adequate resources are available for families in the program.
Support Head Start Administrator by actively participating in the City of Lakewood Policy Council; recruiting members, encouraging members to attend,  providing logistical support and taking accurate monthly meeting minutes.
Be a contributing member of the Head Start Leadership Team.  Facilitate monthly FSW/HV Peer Group meeting.  Attend Health Services Advisory Committee bi-annually.
Monitor compliance of health events (physicals, dentals, immunizations, hearing/vision screenings) of families in the program.  Work closely with Family Support Workers and families to as needed.
Work with family support and education staff as well as with families to develop and plan family engagement activities including parent meeting topics and program-wide family events (both internal and in collaboration with the City of Lakewood).
Ensure that all Head Start Performance Guidelines around Parent, Family and Community Engagement  are met.
Reporting Relationships

Supervision Received: Receives general supervision from the Head Start Administrator.

Supervision Exercised:  Directly supervises two to three Family Support Workers

Essential Qualifications

Education and Experience

Minimum Requirements:  Bachelor’s Degree in Social Work or related field:   Master’s Degree preferred.


  • Three or more years professional experience working in family support or human services
  • Two or more years’ experience with Head Start/Early Head Start programs preferred.
  • Certification/Licenses/Specialized Training
  • Current CPR/First Aid certificates or the ability to obtain within 6 months of hire
  • Must have a valid Driver’s License and a good driving record
  • Fluent bilingual language skills in English/Spanish and Spanish/English to include verbal, reading and writing preferred.

KSA’s and Physical/Mental Reqs

  • Must be comfortable and skilled at using a trauma-attuned focus on supporting families from economically challenged and diverse populations.
  • Must be able to work independently and as a team member, while actively soliciting and valuing input from your coworkers, community, and families.
  • Must be able to interact with others in a positive manner by being intentional in and responsible for your words and actions, practicing open, respectful, and direct communication, recognizing that various methods are necessary.
  • Adaptable and responsive to change for the betterment of programs and participants.
  • Acceptance of diversity and ability to work easily with the public.
  • Ability to organize and complete work assignments to meet established deadlines.

Technology Skills:

  • Family Support Team Coordinator will use a cell phone, laptop computer and photocopying equipment.
  • Ability to utilize all aspects of the Child Plus data management software, accurately and reliably.
  • Must be able to use and set up a virtual environment for families and staff such as Zoom or Microsoft Teams.

All Lakewood employees are expected to work and complete all tasks in a safe manner consistent with training, standard operating procedures, City or Department policies, and common sense. Working in a safe manner includes the use of personal protective equipment (PPE) and complying with all City and/or Department safety rules. Horseplay on-the-job is strictly forbidden. The failure to work in a safe manner, use PPE, follow standard operating procedure or comply with a safety rule will result adverse employment consequences ranging from verbal discipline to termination from employment, including any applicable reduction in benefits under the Colorado Workers’ Compensation Act. Employees are also expected to encourage safe work practices by all co-employees, and to report any unsafe work practices immediately to a supervisor.

Medium Work:  Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Bend or position self to move items from higher place to lower place or visa versa
Lift, carry,  push, pull, move, or position from all levels up to 50 lbs.
Lift, carry,  push, pull, move, or position from all levels over 51 lbs. with assistance
Sit, stand or be stationary
Stoop, kneel, crouch, crawl, climb, balance, turn or twist all of which may include awkward positions on both even and uneven terrain
Talk, hear, converse, communicate, or exchange information
Use of hands and/or fingers in a repetitive motion to handle, pinch, reach, grasp, move, feel, and inspect, etc.
Vision to include; distance, depth perception, peripheral and color
Walk, ascend or descend on both even and uneven terrain

Environmental Conditions may include
Confined spaces
Extreme cold or heat
Frequent vibrations due to equipment use
Fumes or airborne particles
Moderate to extremely loud noise environment
Outdoor weather conditions
Toxic or caustic chemicals
Wet or humid conditions
Work in high, precarious places
Must successfully complete and maintain required state or departmental physical standards and certifications.

The City of Lakewood is a drug-free workplace that provides employment opportunities in compliance with all pertinent federal, state, and local laws.  Accordingly, the City celebrates diversity in the workforce.  This position description is a valid statement of the job duties, responsibilities, requirements and performance expectations of this position.

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